Privacy Policy
GoDinePOS – Privacy Policy
Effective Date: October 30, 2025
Owned & Operated by: Web Integrator Ltd.
Contact: info@godinepos.com
This Privacy Policy explains how GoDinePOS (“we,” “us,” “our”) collects, uses, stores, and protects information when you use our restaurant management and POS software for dine-in, takeaway, and delivery operations. This policy is adapted from your original UniTaskerPro structure but aligned to GoDinePOS’s restaurant-focused SaaS model.
Our commitment is simple: we do not sell your personal or business data, and we do not use your data for third-party advertising. Your customer, menu, and sales data belong to you. We process it only to run your restaurant operations smoothly.
1. Scope of This Policy
This Privacy Policy applies to:
The GoDinePOS web app, admin panel, POS interface, and connected apps;
Our website (godinepos.com);
Any integration you connect to GoDinePOS (payment gateways, delivery apps, accounting tools);
Communications with our support team.
By using GoDinePOS, you agree to the practices described here.
2. Information We Collect
We collect information in three main ways: you give it to us, we collect it automatically, or we receive it from a third party/integration.
2.1 Information You Provide
Account & Business Setup: name, email, phone, restaurant name, business address, industry (restaurant/café/bistro/food court), time zone, user roles.
Billing & Subscription: when you subscribe to a paid plan, our third-party payment processor (e.g. Stripe, SSLCommerz, or regional gateways) may collect payment card details. GoDinePOS itself does not store full card numbers.
Operational Data You Enter: menus, recipes, inventory items, supplier details, staff details, delivery zones, table layout, tax/VAT settings.
Customer/Guest Data You Enter: if you collect customer data (loyalty, delivery address, reservation details), we store it on your behalf as your data processor.
Support Requests & Communications: messages you send to info@godinepos.com or via in-app ticketing.
2.2 Information Collected Automatically
When you use GoDinePOS, we may automatically collect:
Usage data: pages visited, features used (POS, order screen, reservation module), login time, errors.
Device/technical data: IP address, browser type, OS, device identifiers.
Performance & security data: login attempts, suspicious access, API calls – used to secure your account.
This helps us improve performance (e.g. faster POS load), detect abuse, and keep your restaurant data safe.
2.3 Information from Integrations / Third Parties
If you connect GoDinePOS to external services, we may receive limited data from:
Payment gateways
SMS/WhatsApp/Email delivery providers
Delivery platforms
Accounting tools
We only use this data to provide the service you requested (e.g. record payment status, send order notifications).
2.4 Events, Downloads, Newsletters
If you:
download a demo / PDF / restaurant setup guide,
join a webinar,
subscribe to our restaurant business tips newsletter,
we collect the form fields you submit (name, email, business name) to send you what you asked for.
3. How We Use Your Information
We use the collected information only for operating, improving, and securing GoDinePOS.
3.1 To Provide the Service
Create and manage your GoDinePOS account
Enable POS billing, KOT printing, kitchen display, inventory and menu management
Process subscriptions and invoices
Sync and display your restaurant data across your team users
3.2 To Communicate With You
Send service emails (login alerts, billing notices, plan expiration)
Send product updates or new feature announcements
Respond to support tickets and training requests
Ask for feedback to improve GoDinePOS
3.3 To Improve and Secure the Platform
Monitor feature usage to improve UX
Detect fraud, abuse, or unauthorized access
Run analytics to understand which modules (POS, online ordering, reservations) are most used
Enforce our Terms of Service
3.4 Legal, Compliance, and Protection
Comply with applicable laws (e.g. tax records, invoicing)
Enforce contracts and prevent misuse
Respond to lawful requests from authorities
We do not:
sell your customer data,
use your restaurant sales data to run ads for other businesses,
mine your data for unrelated marketing.
4. Data Security and Storage
4.1 Where We Store Data
GoDinePOS uses secure, industry-standard cloud infrastructure (such as AWS or equivalent regional data centers) to store data with:
Encryption at rest
Encryption in transit (HTTPS/TLS)
Role-based access control
4.2 Security Measures
Firewalls and network isolation
Intrusion detection and logging
Zero-trust principles for internal access
Access to production data is strictly limited to authorized personnel for support/maintenance only
Regular backups to prevent data loss
4.3 Compliance
We design our processes to align with:
GDPR principles (lawfulness, transparency, purpose limitation)
CCPA-style user rights (where applicable)
Local data protection laws where GoDinePOS operates
If you are in the EU/UK and use GoDinePOS to process customer data, you are the Data Controller, and GoDinePOS acts as your Data Processor for that data.
4.4 Data Breach Response
If we ever detect a security incident affecting user data:
We investigate and contain it,
We notify affected users where legally required,
We take corrective / hardening actions.
5. Cookies and Tracking
GoDinePOS uses cookies and similar technologies to:
keep you logged in,
remember your POS / outlet preferences,
measure performance and errors,
secure your session.
You can control cookies via your browser. Some cookies are essential for the app to function (for example, the POS screen).
If we use pixels or analytics (e.g. to understand which module is most used), it will be for product improvement, not for selling data.
6. Your Rights and Choices
Depending on your location (EU/UK/GDPR, California/CCPA, Virginia, Colorado), you may have the right to:
Access – request a copy of the personal data we hold about you.
Rectify – correct inaccurate or outdated information in your account.
Erase (“Right to be forgotten”) – request deletion of your personal data where we have no legal/business reason to keep it.
Restrict or Object – limit certain types of processing.
Data Portability – export your data in a machine-readable format.
Opt-out of marketing – unsubscribe from non-essential emails.
To exercise any of these rights, contact us at info@godinepos.com with your account email and request type.
Note for restaurant owners: If your customers (diners, delivery customers, loyalty members) request data deletion, and their data is hosted in your GoDinePOS account, you may be the party responsible for fulfilling that request. We will assist you as processor.
7. Children’s Privacy
GoDinePOS is not designed for children under 16 and is intended for business/commercial use (restaurants, cafés, food courts, cloud kitchens).
We do not knowingly collect personal information from children under 16.
If you believe a child has provided us data, contact us and we will remove it.
8. When We Share or Disclose Data
We do not sell your personal or restaurant data.
We may share data in these limited situations:
Service Providers / Contractors
hosting, database, payment processing, error logging, email delivery
they are contractually bound to use data only to provide the service
Legal / Compliance
if required by law, court order, or to protect our rights, users, or the public
Affiliates / Group Companies (Web Integrator Ltd. brands)
to improve platform services, billing, internal reporting
Business Transfer
if GoDinePOS is ever merged, acquired, or its assets sold, user data may transfer as part of the business. We will notify you where practicable.
You can limit certain disclosures (e.g. marketing) by contacting us.
9. Data Retention
We keep your data for as long as your account is active or as needed to provide services.
After account closure:
operational data may be archived for a period (for dispute, tax, audit, anti-fraud, or legal compliance),
backups may retain data for a limited time,
we will follow our internal Data Retention Policy.
If you want to fully purge non-required personal data, email info@godinepos.com.
10. International Transfers
Because GoDinePOS may use cloud services or support staff in different regions, your data may be processed in countries other than your own.
We take steps to ensure an adequate level of protection is applied, including standard contractual clauses where relevant.
11. Marketing & Product Communication
We may send you service-related and product improvement emails.
You can opt out of marketing emails at any time by using the unsubscribe link or emailing us.
You cannot opt out of essential transactional emails (billing, security alerts, POS downtime notices).
12. Your Restaurant Customers’ Data
Because GoDinePOS is a restaurant/POS system, you may enter:
customer names,
phone numbers,
delivery addresses,
order history,
loyalty points.
We treat this as your business data. We will not contact your customers or use that data for our own marketing.
You are responsible for:
getting consent from your customers (if required in your country),
providing your own privacy notice on receipts, websites, or order pages.
We will process that data only to deliver the POS/restaurant service to you.
13. Legal Basis (GDPR-style Statement)
Where GDPR or similar laws apply, we process your data on the following legal bases:
Contract: to provide the GoDinePOS service you signed up for
Legitimate Interests: to improve security, prevent fraud, improve features
Consent: for certain communications, cookies, or marketing
Legal Obligation: to comply with tax, accounting, or regulatory requirements
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
changes in the law,
changes in GoDinePOS features,
changes in our data practices.
When we do:
we will update the “Effective Date” at the top,
for material changes, we may notify you via email or in-app notification.
Your continued use of GoDinePOS after such changes means you accept the updated policy.
15. How to Contact Us
If you have:
a privacy request,
a data access/export request,
a complaint or concern,
contact us at:
GoDinePOS – Privacy Team
📧 info@godinepos.com
🌐 https://www.godinepos.com
📍 Dhaka, Bangladesh (Web Integrator Ltd.)